Communicate with customers in different messengers
from single app
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Using different communication channels is difficult to manage.
Switching between applications can cause confusion, duplicate replies and messages slipping through the cracks.
Weak security
Using different communication platforms risks exposing sensitive information, especially if accounts are not consistently monitored.
Loss of valuable time
Monitoring and managing different platforms can be time-consuming, taking up valuable time from managers.
Lack of team alignment
Using separate channels leads to working in silos, resulting in poor cross-functional communication and lost information.
You need a multi-channel solution to manage communication from a single platform.
Connect all your communication channels to Ozekon
Connect your communication channels and have access to them in one place.
Invite your managers to Ozekon
You can invite teammates to Ozekon, and quickly configure access.
Manage and monitor access and communication in one place
Flexibly configure access to your communication channels, without the risk of losing access to your channels.
Full integration with Telegram
All Telegram features have been moved to Ozekon so that you don't feel uncomfortable from switching to Ozekon.
Tagging messages
Find messages and documents fast.
Stay organized by tagging important messages from team members and customers.
Add tags to message
Search messages by tags
Snippets
Respond faster to customer requests.
Customize message snippets and respond to typical messages faster.
Forward messages to any messenger
You will be able to forward messages to any of the communication channels you have connected.
Live chat
Easily connect with customers on your website with a powerful live chat widget
Centralize customer support teams and communication channels in one place.
Enhance the customer support experience with shared customer context accessible by all teams. Manage personal access to channels and keep your customers base.
Keep sales teams organized and engaged.
Create a dedicated space for each product or sales team and don't miss any messages from your customers. Collect clients and information about their in one place.
Increase the number of leads and conversion to deals by connecting new channels of communication with users.
Identify priority channels for business growth and focus on them.
